Sent by Steve Jobs: Archive

Steve, I’m a HUGE fan of your products… MBP, Ipad 64gb WIFI, 2 iphone 3g’s and now 2 iphone 4’s… but I have a complaint… What’s the point of building in HD video capabilities when the compression upon uploading directly to youtube makes the video’s useless and not viewable? They’re not even remotely viewable!! I was so excited about this...

Jul 1st

Hi Steve, I’d planned to buy a new iPhone tomorrow – my first upgrade since buying the very first version on the first day of its release – but I’m hesitant without knowing Apple’s position on sourcing the minerals in its products. Are you currently making any effort to source conflict-free minerals? In particular, I’m concerned that Apple is getting tantalum, tungsten, tin, and gold from...

Jun 28th

1 note

Just wanted to drop you a line and let you know that this is the most amazing phone I’ve ever owned. Facetime is incredible! Everything is fantastic except the reception issues I’ve been having. My buddy has the same issue and he called AppleCare and was shipped a free bumper case. I called too, 2 hours and 3 dropped calls later, I was told that nobody is getting free bumpers. Which is...

Jun 27th

Hi Mr. Jobs, I love my new iPhone (nice work) but when I put my hand on the steel bands I lose all reception. It appears to be a common issue. Any plans to fix this? Thanks, Aram Sent from my iPhone __________ Just avoid holding it in that way. [via Engadget]

Jun 24th

Hi Steve, I’m a long time Mac user, having owned my first Mac when I was 16. I’ve just turned 35. And the thing is, aside from my electric wheelchair, the Mac is the most important piece of technology in my life, having enabled me to live and work independently for approaching two decades… now a technology journalist. The Mac has put me on a level playing field with those without a ...

Jun 24th

Don’t need a personal SJ reply, but can you pass this down the chain? I called Apple support, first, but the tech didn’t know… During many voice calls on my new iPhone 4, the “hold” icon has been replaced with a FaceTime icon, even when I’m not talking to a fellow iPhone 4 user. During such calls, how do I put someone on hold? Yes, there’s still a mute...

Jun 24th

3 notes

Hey Steve! I just upgraded my iPhone 3G to iOS 4 and was really looking forward to setting a background on my home screen. Guess that’s not happening, but I’d like to know why. See, I get why you don’t include multitasking. My iPhone gets pretty hot when certain apps run, couldn’t imagine how multitasking would fry my phone. But the background thing, I don’t see...

Jun 21st

Do you think you will ever allow syncing iPhone to Mac over wifi? __________ Yep, someday. [via Mashable]

Jun 20th

Hi Steve, my wife has very bad eye sight (she is registered blind). She’s not completely in the dark but she struggles with small text. She can with most of the text on an iPhone, but not the text in the SMS text bubble. As far as I know there’s no way to change the font size of the SMS message, although you can change it for email. I know she could use voiceover, but she thinks it...

Jun 2nd

Hi Steve, Just got a phone call from Apple letting us know that our iPad app ‘My Frame’ is being removed from the store. Apparently Apple is cracking down on ‘widgety’ type apps. Our app is a beautiful photo frame with a few nice things you can put over your photos. It’s not ugly, or even widgety. What gives? I’ve always defended you guys in the past, but it...

Jun 1st

Steve Apple can do better! Sent from my iPhone [attachment] __________ Although every suicide is tragic, Foxconn’s suicide rate is well below the China average. We are all over this. __________ What does “we are all over this” mean? As in investigating? Or who cares? I switched a few years ago from PC to mac. In fact when I was fired for trying to start a union, I bought my first Mac. I...

May 30th

Do you hate Adobe and their products (Photoshop, Illustrator, etc) or do you just hate their view on Flash? __________ I respect and admire Adobe. We just chose to not have Flash on our devices. [via MacStories]

May 26th

Dear Steve, Have you read this Gizmodo article? What are your thoughts on it? Do you believe Google is surpassing you guys or do you believe something different? What do you plan on doing if Google is surpassing Apple? Any thoughts? Sincerely, Brian __________ Not a chance. [via Gizmodo]

May 24th

Are google taking the piss? I hope you have some good WWDC announcements to blow them out of the water? Fuck the google android team :) Sent from my iPhone __________ You won’t be disappointed. Sent from my iPhone [via MacRumors]

May 22nd

Hey Steve, What did you make of the recent VP8 announcement? Regards, Kris ___________ http://x264dev.multimedia.cx/?p=377 [via The Register]

May 20th

If Dylan was 20 today, how would he feel about your company? Would he think the iPad had the faintest thing to do with “revolution?” Revolutions are about freedom. __________ Yep, freedom from programs that steal your private data. Freedom from programs that trash your battery. Freedom from porn. Yep, freedom. The times they are a changin’, and some traditional PC folks feel like...

May 15th

Hi Will the iPad 3G + WiFi be available to buy from Best Buy on April 30th? Regards, xxxxxxxx Sent from my iPhone __________ Yep. [via 9to5Mac]

Apr 26th

Hey Steve, There’s a rumor saying there will be a Mac App Store and no software without authorization from Apple will run on Mac OS X. Is that true? Fernando Valente __________ Nope. [via MacStories]

Apr 26th

Thank you, you’re awesome. I lost my girlfriend on April 23, 2008 from melanoma which spread rapidly to her liver, 48 hours after we found out it spread to her liver she sadly passed away….she was only 24 and I think about her every day. I am so grateful you took time out to do this. My girlfriend and I are from Cupertino, since childhood, and it’s really nice to see the...

Apr 23rd

Steve, I was converted to Apple products with the announcement of the iPhone 3G. (My friends have been trying to convince me for years.) Since then I’ve purchased 4 iPhones, 2 computers, several routers, and miscellaneous other items. Unfortunately, I’m really starting to have a philosophical issue with your company. It appears that more and more Apple is determining for it’s consumers what...

Apr 19th

While someone can still view these on the web with no problem, I would like to say that having these and others of their ilk available more widely as apps is a benefit to society. While ridicule might be involved, they it can play an important role in civic discourse — look to the Fool in King Lear, or other similar jesters in a royal court for examples the importance of satire. Editorial...

Apr 16th

Steve, I, as well as many people I know, have HD camcorders now. The mac has been a wonderful platform for working platform for working with HD video of family and friends and special events. However, there doesn’t seem to be a good solution to distribute that HD video to family and friends while returning high quality. I was just wondering if you have any plans for Blu-ray in the mac...

Apr 16th

Hi Steve, will there also be 3G models of the iPad released worldwide on the end of may or only the wifi models. Would be nice to know. Can’t wait. Greets Jan via iPhone __________ Both models will be released at the end of May. Sorry for the delay. [via 9to5Mac]

Apr 15th

Dear Mr Jobs On behalf of the international community of Apple consumers I would like to protest at the way Apple is apparently leaving us out in the cold with the Apple iPad product. We have been fed either misinformation or no information at all and it is starting to cast doubt over Apple’s intents, at least it is to me. I live in Switzerland and as yet we have no idea what the Apple iPad...

Apr 15th

Hey Steve! is Apple supporting/updating the iPhone 2G in the Future? Cheers Niko Sent from my iPhone __________ Sorry, no. Sent from my iPhone [via MacStories]

Apr 12th

Dear Mr. Jobs, will I be able to sync my current library of free ePub ebooks on iBooks through iTunes when I’ll have my iPad? For free ePub books I mean the classics I can download for free since the copyright has expired. I’m using Stanza to read them on my iPhone right now. Thanks, Andrea ___________ Yep. [via Cult of Mac]

Mar 23rd

I recognise the need for secrecy etc but I am really losing heart in the lack of vision for the MBP and Mac Pros. Not expecting a response but as someone who has personally switched dozens of people onto the mac way this is a sad email for me to compose. __________ Not to worry. [via MacRumors]

Mar 22nd

The iPad photo app looks incredible. Are there any plans to support Picasa’s faces and albums in iTunes, so I can take full advantage of the Photos application, since Photoshop Album is long discontinued. If not, please can you look into supporting the Picasa library format? Thanks, __________ No, but iPhoto on the Mac has much better Faces and Places features. Sent from my iPhone ...

Mar 21st

When is Apple going to start consistently producing iMac displays without; yellow tinge, grey bars and horrible backlight bleeds? I’m sick of calling Apple Care. I don’t need perfect, just halfway decent. __________ This problem is behind us. Sent from my iPhone [via 9to5Mac]

Mar 16th

I’ll keep it short. I’m Jezper from Sweden, a long time Apple fan, currently about to replace the very last computer at home with a brand spanking new iMac i7. I’m also awaiting the release of the iPad. However, I have one question: Will the wifi-only version somehow support tethering thru my iPhone? Two devices, based on the same OS, with already built-in technology to share...

Mar 6th

Dear Mr. Jobs, My name is John Devor and I’m the co-owner of a small Mac shareware company named The Little App Factory and a long-term Apple customer and shareholder. I doubt you’re aware but we recently received a letter from a law firm working on Apple’s behalf instructing us that we had violated several of Apple’s trademarks in our application iPodRip and asking us to...

Nov 29th

Dear Steve Jobs, I wanted to write and express my concern about some recent problems that I have had with Apple Care. This week, my MacBook Pro unfortunately sustained water damage. I understand this is entirely my fault but it is still something I would like to get fixed. After three or four calls I was finally able to get a straight answer. While I was happy to get a straight answer, I was not...

Mar 27th