Don’t need a personal SJ reply, but can you pass this down the chain? I called Apple support, first, but the tech didn’t know…

During many voice calls on my new iPhone 4, the “hold” icon has been replaced with a FaceTime icon, even when I’m not talking to a fellow iPhone 4 user. During such calls, how do I put someone on hold? Yes, there’s still a mute button, but these functions are discrete (which is why iOS ≤ 3 had both buttons…).

Guy who answered Apple support line could only suggest disabling FaceTime, rationalizing that I don’t have too many iPhone 4-using friends yet, anyway, right?… This seems inelegant.

Thanks for your leadership on this magical product. I remain a loyal fan.

__________

Hold doesn’t do anything more than Mute.

[via TechCrunch]

24 June 2010